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DNS_PROBE_FINISHED_NO_INTERNET: How to Fix It

A lookup failed and Chrome's follow-up check concluded you have no internet connection at all.

DNS_PROBE_FINISHED_NO_INTERNET

Chrome couldn't look up the site's address, then tested your connection and found no internet. The problem is your connection, not the site.

Quick checks

  • Check Wi-Fi or Ethernet is connected.
  • Check whether other devices have internet.
  • Restart the router and modem.

Fixes on Mac

  1. Test the connection

    1. In Terminal, run ping -c 3 1.1.1.1. No replies means no internet; replies mean only DNS is failing.

  2. Fix DNS if only DNS fails

    1. System Settings › Network › Wi-Fi › Details › DNS: add 1.1.1.1 and 8.8.8.8.
    2. Flush the cache: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder.

  3. Renew the connection

    1. System Settings › Network › Wi-Fi › Details › TCP/IP › Renew DHCP Lease.
    2. Disconnect any VPN.

Fixes on Windows

  1. Reset the network

    1. ipconfig /flushdns, ipconfig /release, ipconfig /renew, netsh winsock reset, then restart.

Other devices

  1. Router and ISP

    1. Check the modem's lights; call the ISP if the line is down.

Still not working?

DNS_PROBE_POSSIBLE is an older, related message that appears while Chrome is still probing. If you see it often, an extension or security software may be interfering; test in a private window and with antivirus web protection paused.

See what’s happening

LightAtom's connections view shows whether any app on your Mac manages to connect, a quick way to tell a Chrome problem from a network outage.

Frequently asked questions

What does DNS_PROBE_FINISHED_NO_INTERNET mean?

Chrome's DNS lookup failed, and its diagnostic probe found that your device has no working internet connection.

Is it a DNS problem or an internet problem?

Ping 1.1.1.1 from Terminal: if that fails, the internet is down. If it works, only DNS is broken; change your DNS servers.

What is DNS_PROBE_POSSIBLE?

An intermediate state while Chrome checks whether DNS is the problem. Persistent cases point to extensions or security software blocking the probe.

Related errors and tools

Related

LightAtom team

The people who build LightAtom, a network monitor for macOS.